How we collect, use, share, retain, and protect personal information.
Last updated: September 22, 2026
This Privacy Policy explains how nailuvella , operated by Shenzhen Diansha Technology Co., Ltd. , collects, uses, shares, stores, and protects personal information when you visit nailuvella.com , place an order, contact our customer service team, or interact with other services provided through our online store.
The personal information we collect varies depending on how you use our website and services. It may include:
● Your name, email address, telephone number, billing address, and delivery address
● Account details, order history, payment information, and transaction records
● Messages, requests, and other information you provide when contacting customer support
● Device information, browser type, IP address, and approximate geographic location
● Browsing activity and information collected through cookies, pixels, and similar technologies
We may collect and process your personal information for the following purposes:
● To operate, manage, maintain, and improve our website and store services
● To verify, process, fulfill, and deliver your orders
● To send order confirmations, shipping updates, and other service-related communications
● To respond to inquiries, requests, returns, refunds, and customer support matters
● To identify suspected fraud, unauthorized transactions, misuse, or security risks
● To personalize your shopping experience and understand website performance
● To comply with applicable legal, regulatory, accounting, and tax obligations
● To send marketing or promotional communications where permitted by law or where you have provided consent
We share relevant personal information with service providers as reasonably necessary to operate the store, including Shopify , payment processors, shipping carriers, fulfillment providers, technology providers, and professional advisers.
Depending on the services and tracking technologies actually used, information may also be disclosed to analytics, advertising, or marketing partners for measurement and advertising. Those activities may be treated as a sale, sharing, or targeted advertising under certain privacy laws. Applicable choices are explained below and through Your Privacy Choices where available.
We may also disclose information when required by applicable law, regulation, legal process, or government request. Information may additionally be shared when necessary to protect our rights, customers, employees, or business, or in connection with a merger, acquisition, financing, restructuring, sale, or transfer of business assets.
We may use cookies and related technologies to provide essential website functionality, remember your preferences, understand how visitors interact with our website, improve site performance, and support advertising and measurement activities where legally allowed.
You may manage certain cookie preferences through your browser settings or through privacy controls made available on nailuvella.com . Please note that blocking or disabling some cookies may prevent certain parts of the website from operating correctly.
Where a cookie preference tool is available on nailuvella.com , you may use it to accept, reject, or manage non-essential cookies and reopen it through the available privacy settings entry.
You may also contact service@nailuvella.com for assistance with privacy choices.
Browser controls and email requests do not necessarily have the same effect as a website tracking preference. Where applicable law requires prior consent, we obtain that consent before activating the relevant non-essential technologies.
Where required, we honor recognized opt-out preference signals, including Global Privacy Control , for covered sales, sharing, or targeted advertising.
We retain personal information only for the period reasonably necessary to fulfill the purposes described in this Privacy Policy, process transactions, provide customer support, maintain required business records, prevent fraud, resolve disputes, and comply with legal obligations.
We use reasonable administrative, organizational, and technical safeguards to protect the personal information under our control. However, no method of internet transmission or electronic storage can be guaranteed to be entirely secure.
Depending on the laws that apply in your country or region, you may have the right to:
● Request access to or a copy of your personal information
● Request correction of inaccurate or incomplete information
● Request deletion of certain personal information
● Request data portability or restrictions on certain processing activities
● Object to specific uses of your information
● Withdraw consent where processing depends on your consent
● Opt out of covered sales or sharing of personal information or targeted advertising
● Appeal a privacy-request decision where applicable law provides these rights
To make a request, email service@nailuvella.com with the subject “ Privacy Request ” and describe the action you seek.
We will explain any proportionate verification needed and respond within the timeframe required by applicable law. Verification depends on the request type. We will not require identity verification for an opt-out where applicable law prohibits it.
If we decline a request, we will explain the reason and any applicable appeal process. To seek further review, reply with the subject “ Privacy Appeal .”
We will not unlawfully discriminate against you for exercising your privacy rights.
You may unsubscribe from promotional emails at any time by using the unsubscribe link provided in the relevant message. You may still receive non-promotional communications relating to your orders, account, or customer service requests.
Our website and services are intended for adults and are not specifically directed toward children. We do not knowingly collect personal information from children in a way that violates applicable privacy laws.
If you believe that a child has provided personal information through our website, please contact us so that we can review the matter and take appropriate action.
Because our operating company is based in China and we use service providers in other locations, your information may be accessed, stored, or processed in China and other countries outside your place of residence.
The locations depend on the services used. Where required by applicable law, we use appropriate transfer safeguards and make further information about applicable safeguards available on request.
We may update this Privacy Policy to reflect changes in our services, practices, technology, or legal obligations.
The latest version will show its last updated date. Where required, we will provide additional notice or obtain consent before a material change takes effect.
nailuvella is an online store operated by Shenzhen Diansha Technology Co., Ltd.
Legal Entity: Shenzhen Diansha Technology Co., Ltd.
Registered Address: Unit 709G, 7th Floor, Building A, Shenfubao Science and Technology Industrial Park, No. 3 Huanghuai Road, Fubao Community, Fubao Subdistrict, Futian District, Shenzhen, Guangdong, China
For questions about this Privacy Policy or to submit a privacy-related request, please contact us at service@nailuvella.com.
